R Square 360: Patient/Physician Feedback Management
R Square designs solutions for managing feedback of patients/physicians for Hospitals and Healthcare Providers. We implement a customized process of collecting feedback, analyzing data and our reporting system provides in-depth insights to satisfaction, behavior trends, loyalty and referral patterns.
Overview of Services
Designing and Managing updated patient/physician contact database
Customized process of regularly collecting and analyzing feedback
24 7 online access to data and powerful quantitative reports on our Business Intelligence and Reporting Tool
Fully analyzed annual, bi-annual or quarterly reports with actionable recommendations, key findings, and trends
Key benefits
Referrals: Understand key drivers and changes in referral behavior of physicians/specialists/patients and identify factors that influence decisions.
Improve Services: Analyze patient satisfaction and get recommendations based on their feedback to improve services and facilities.
Relationships: Foster closer and long lasting relations with patients/physicians by obtaining a better understanding of their needs.
Market Research: Identify and track key competitors, most effective marketing campaigns and measure brand awareness.
Benchmark Comparisons: Compare satisfaction, opinion and perceptions of patients from other hospitals.
Related Links
Healthcare Research
